Are Treetops bathrooms for standard rooms still shared?

No. All bedrooms are en-suite with own shower and toilet. Some rooms (x5) have a bathtub as well.

Has the Treetops room capacity changed? Was there any major structural change on Treetops?

Yes, capacity reduced from 50 to 36 rooms that include 3 suites and 33 standard rooms. All rooms can be set up as a twin or a double room while up to 5 Rooms can be set up as a Triple. All rooms have large windows that allow natural light and view of the animal water hole. The Lodge façade, tree concept and building size did not change. A new outdoor jungle bar and ramp entrance enhance the walk from the car park to the Lodge. Smoking is restricted to one designated rooftop area in the Lodge.

Do Treetops guests still have to pack luggage into small overnight bags?

No. Guests can now carry normal suitcases as all rooms have either a luggage rack (standard rooms) or inbuilt wardrobes (Suites).

Is check-in still at Outspan Hotel?

Yes. Check-in is still at Outspan where a Gate pass is provided and lunch is served before proceeding to the Lodge. Room keys are provided at the Lodge.

Is guest self-drive to Treetops now permitted?

Yes! There is now a car park at the Lodge (not visible from the lodge), so guests are free to drive to Treetops. Directions are available on request and the Gate pass provided during Outspan check-in is required. Guests must arrive at the Lodge before 6pm.

Are Guest transfers still provided and is the transfer cost inclusive of the accommodation rate?

No. Complimentary bus transfer for guests is NOT available.

Is breakfast still served at the Outspan Hotel? Are there any changes to the dining experience?

Breakfast is now served at the Lodge and so guests can depart at their own leisure after breakfast. The refurbishment included new Kitchen and Dining layout plus equipment. The Dining room now has individual tables with mini chandeliers above each table with Table-d’hot or cold/hot buffet service. Large windows enhance the ambience and wildlife viewing.

Has anything been done to enhance wildlife viewing?

Yes. The Waterhole was completely landscaped to improve animal visits and appearance. The two Photography hides are still available close to the waterhole. Lounge and Bedrooms have large windows for better viewing. Buzzers are still available in the rooms to wake up guests for sightings. Animal sightings continue to be superior to other similar Lodges and data can be viewed in the lodge website

Does the Lodge now cater for physically challenged guests?

Yes. A disability friendly room is located on the 1st floor and a gradual Ramp provides access to all Lodge floors (no steep staircase)

Was anything done to improve forestation around the Lodge?

Yes. KWS launched a new 100Ha Jubilee Forest paddock with 4Km fence and capacity to hold 110,000 trees adjacent to the Lodge. This is part of the company’s “Return the Bush” initiative. Guests are invited to plant trees to support this initiative

What activities can I enjoy at the Lodge?

Two-night stays are now possible. Activities include Game drives, Bush Meals, Coffee/Tea Farm visits, Bird walks and Paxtu Museum (latter 2 in Outspan). Two Wifi hot spots are now available for free including one in the Lounge and Bar

Are Children below 5 years now allowed?

No. Being a game viewing lodge guest silence and behavior is critical to ensure animals are not driven away from the waterhole

Do you have new images of refurbished Treetops?

Yes. Kindly contact us and we will share the images folder via Internet “DropBox”

For more queries please contact Aberdare Safari Hotels Central Reservations Nairobi

Phone; +254 20 4452095 – 9 or 0722207761 or 0737207761

Email; info@aberdaresafarihotels.com Website; www.aberdaresafarihotels.com